Refund Policy
1) Why no refunds?
Our products are digital and access is provided instantly. Because the content is downloadable/consumable and cannot be “returned”, we do not offer cancellations or refunds.
2) Exceptions we support
- Duplicate payment: If you are charged twice for the same order, the duplicate amount will be refunded to the original payment method after verification.
- Payment debited but access not provided: If your bank/UPI/card shows a successful debit but your order is not activated, contact us with the transaction details; we will validate with the gateway and either activate access or process a reversal as per gateway timelines.
3) How to raise an issue
Email info@himanshjosh.com with:
- Registered name, email, and phone
- Order ID / payment reference / UTR
- Screenshot of debit/statement (if applicable)
We typically verify with the payment gateway and respond with next steps. Bank/gateway reversals may take 5–7 working days (sometimes longer per bank policy).
4) Pricing, taxes & invoices
- Prices shown are base prices; GST extra as applicable at checkout.
- Invoices are emailed automatically to your registered email. Provide GSTIN at checkout for a GST invoice.
- Coupons/discounts are time-bound and cannot be exchanged for cash or transferred.
5) Chargebacks & misuse
Unauthorised or fraudulent chargebacks for delivered digital goods may lead to account suspension and recovery of dues. We work with gateways to provide delivery/access logs as evidence.
6) Statutory rights
Nothing in this policy limits your rights under applicable Indian consumer laws where they mandatorily apply. However, for digital content that is delivered/accessible immediately, refunds are generally not required by law once access is provided.
7) Contact
Email: info@himanshjosh.com Support: +91-8797175656 Address: Greater Noida West, Uttar Pradesh, 201318, India
